Tuesday, December 31, 2019

Network And Relational Perspectives For Community Psychology

Annotated Bibliography Source 1: Watling Neal, J. D. Christens, B. (2014). Linking the Levels: Network and Relational Perspectives for Community Psychology. Retrieved from https://www.researchgate.net/profile/Brian_Christens/publication/261771586_Linking_the_Levels_Network_and_Relational_Perspectives_for_Community_Psychology/links/557b03bc08aec87640d9b364.pdf Summary In the article â€Å"Linking the Levels: Network and Relational Perspectives for Community Psychology†, networks and relationships have great importance for understanding communities, settings, larger social system, and neighborhoods (Watling Neal, 2014). Generally, it can be said that relational and network perspectives have an ability to provide empirical and conceptual links†¦show more content†¦Boyd, 2014). It was performed to determine the manifestation of organization studies in the literature. This will prove helpful in determining the perfect coding strategy to measure collected information. Source 3: Dey, A. Abowd, G. Cite a Website - Cite This For Me. Smartech.gatech.edu. Retrieved from https://smartech.gatech.edu/bitstream/handle/1853/3406/99-39.pdf?sequence=1isAllowed=y Summary In the article â€Å"A Context-Based Infrastructure for Smart Environments†, it represents the necessity of smart environment. It concludes that smart environment is required to provide effective services to occupants (https://smartech.gatech.edu/bitstream/handle/1853/3406/99-39.pdf?sequence=1isAllowed=y). Generally, it can be said that it is necessary for every organization to identify their context and determine what actions need to take to satisfy the identified context. It can be said that goal of the smart environment not only supports the activities but also enhance the abilities of occupants in performing different organizational tasks. Context is defined as information that is required to utilize a particular situation of an entity. Furthermore, it can be said that the most important problem faced by every organization is building and executing effective context-aware applications. If the organization wants to resolve such problem, they can build applications on the ba sis of ad-hoc manner. Source 4:Show MoreRelatedTheological Issues On The Body Of A Person Is Broken Through The Lens Of The Adult Mind1436 Words   |  6 Pagesensuing questions of worth, identity and forgiveness will potentially challenge a system of belief in God. In attempting to bring this kaleidoscope of memories and life experiences into focus and for the victim to become a survivor, mentors, a community structure and a strong sense of conviction will aid in the development of resiliency. Within the spiritual model beliefs, values, social support, a sense of efficacy and hope are important; however, beliefs alone are inadequate for healing. 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Monday, December 23, 2019

Censorship And Censorship Of The Internet - 985 Words

In 1734, John Zenger, a local printer was jailed due to accusations of seditious libel by publishing material against the crooked Governor of New York. Zenger s defense attorney Andrew Hamilton gave his famous speech, in which he said, nature and the laws of our country have given us a right to liberty of both exposing and opposing arbitrary power (in these parts of the world at least) by speaking and writing truth.. This influenced freedom of the press rights and embracing those rights to the constitution (Linder). Recently the issue of Censorship of the Internet in America has become a trending topic. The internet has been commonly censored to comply with the Digital Millennium Rights Act, but in recent times our government has been requesting more aggressive censorship in order to provide a safer cyberspace. If the American government began to censor the internet, the restriction will result in suppression of freedom of the press, hindering freedom of speech, and reduce the pleth ora of information on the internet. If America begins to control the internet, the government will be abridging freedom of the press. According to the First Amendment of our Constitution, the media has the right to provide people with information to comprehend what has been provided (Pros and Cons of Censorship.). According to Charles Rice,Congress shall make no law respecting an establishment of religion or prohibiting the free exercise thereof; or abridging the freedom of speech or ofShow MoreRelatedCensorship And Censorship Of The Internet1754 Words   |  8 PagesCensorship of the Internet is on the rise in highly populated states today. Although the Internet is considered as one of the most significant tools for the public sphere, many users have decried the Internet’s benefits and seen the Internet as a ‘double-edged sword’. Even as the Internet connects most of the world and gives valuable access to information, the same tool allows access to material that may be considered dangerous or har mful. The recent increase in discussion on the act of censorshipRead MoreThe Censorship Of Internet Censorship3057 Words   |  13 Pages Internet Censorship Student’s Name: Institution Name: Internet Censorship Internet censorship refers to the suppression and control of what people can access, publish, or view on the cyberspace (Reynolds, 2014). It may be done by regimes or private firms at the command of the government. It can be a government’s initiative is or carried out by regulators. 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Sunday, December 15, 2019

Impacts of Keystone XL Pipeline on Environment Free Essays

Impacts of Keystone XL Pipeline on Environment Introduction The proposed TransCanada Keystone XL Pipeline Project ( KXL ) would slit through the heartland of the United States, from the U.S. Canadian outskirt shut to Morgan, Montana, to Steele City, Nebraska. We will write a custom essay sample on Impacts of Keystone XL Pipeline on Environment or any similar topic only for you Order Now KXL would consist of approximately 876 stat mis of new, 36 inch distance across grapevine, aboard twenty new pump Stationss. To power these pump Stationss, KXL would bespeak about 2,400 kVs and approximately 378 stat mis of new power lines. In enlargement, a 110 wide development right-of-way is required along the proposed grapevine way. A few fragments will compel â€Å" interim workspace scopes † for exceeding development schemes, for illustration, wetland intersections and even directional drilling wholly, an expected 1,206 subdivisions of land of land perturbation. Further, KXL would necessitate 1,226 subdivisions of land for channel stockpiling finishs, railway turnouts, and builder paces, and more than 500 subdivisions of land for development bivouacing countries. ( SPOT, 2015 ) One of the universe ‘s wealthiest woodlands extends crosswise over northern Alberta, doing the Canadian district place to a unbounded exhibit of relocating winged animate beings, assorted wild life, and the First Nations persons who one time flourished with the venue ‘s common copiousness. In any instance in late decennaries, mining organisations have torn up the country and dirtied its Waterss in a journey to concentrate pitch littorals, which yield an overpowering unprocessed crude oil caught in a mixture of sand and Earth. The fuel is grimy ; the extraction and refinement process is significantly dirtier. It ‘s so vitality escalated, truth be told, that tar littorals oil is barely conservative to convey to market. That is the ground the concern is so pressing to build Keystone XL. The proposed $ 7 billion pitch littorals oil grapevine would run 2,000 stat mis over the American heartland, traversing the state ‘s biggest fresh water aquifer to accomplish the Texas Gulf Coast. There, refineries would manage an awaited 830,000 barrels of grimy unsmooth every twenty-four hours, a big part of them headed for abroad markets, with immaterial consequence on U.S. verve liberty or gas costs. BARACK OBAMA used his veto power for merely three measures in his clip in the Oval Office: non precisely any president in late history. His veto of a measure O.K.ing the Keystone Pipeline yesterday proposes that figure will be lifting rapidly. With Republicans now in control of both houses, Mr Obama will be confronted with significantly more picks like this. The legislative issues is basic: the Republicans need to pin down the president into disregarding nevertheless many celebrated ideas ( or if nil else thoughts that Republicans like ) as could be allowed. Economic Viability Angels tout the project as a national employments Godhead. The truth is, Keystone XL would probably butcher a larger figure of businesss than it would include. Agring the State Department, it would do 1,950 development businesss for a long clip. Once finish? Thirty-five new immutable American businesss, as indicated by grapevine maker TransCanada. At the same clip wo n’t polish tar littorals oil aid fuel the United States and decrease gas costs? Reconsider. Tar sands diggers need Keystone XL in visible radiation of the fact that it will assist them transport oil abroad to a planetary concern, where their point will convey more hard currency and include one million millions of dollars in annual benefits. That is a losing agreement for everybody – aside from Large Oil. ( Council, 2015 ) Impacts on Environment In the Biological Assessment, the Department recognizes that KXL ‘s effects on recorded species incorporate expanded human coaction ; environment discontinuity, alteration, and bad luck ; decreased reproducing accomplishment because of disturbance and quiver ; and the devising of obstructors to motion. The most prompt effects would come about because of land exasperation connected with development exercisings. Constructing these 875 stat mis of new grapevine would compel a 110 wide development right-of manner through critical natural life home ground. Further, vehicular action along the grapevine class would increase. In sum, KXL will trouble oneself about 16,300 subdivisions of land. ( Council, 2015 ) Surveies demonstrate that pitch littorals grapevines are more powerless against interruptions than those conveying conventional rough in position of the oil ‘s destructive nature and the chemicals of import to do it gone through the funnels. Regardless of the concern ‘ great well-being instances, we to boot know from late spills and resulting authorities scrutinies that its interruption find models are non really impressive and its spill ordinance and clean-up modus operandis missing. ( D.K. , 2015 ) A grapevine spill would sabotage the country and H2O supply of precisely 110,000 farms and spreads in Montana, South Dakota, and Nebraska that created more than $ 40 billion value of nutriment in 2012. In those three provinces entirely, the grapevine would traverse 1,073 watercourses, lakes, and watercourses, integrating the Yellowstone River in Montana and the Platte River in Nebraska, alongside a immense figure of subdivisions of land of wetlands. It would likewise run inside a stat mi of more than 3,000 Wellss that give imbibing and lacrimation system H2O in those provinces. ( SPOT, 2014 ) Due to its salty creative activity, excavation and refinement pitch sands oil petitions a mammoth step of verve – significantly more than ordinary rough. Cornerstone XL would increase tar sands creative activity, compeling much more verve and doing more outstanding C taint: the similitude Americans driving an impossible 60 billion extra stat mis systematically. NASA research worker James Hansen gauges that the staying pitch littorals shops contain double the step of C taint discharged by the whole world-wide oil industry – in all of world ‘s history. â€Å" In the event that Canada returns and we do n’t make anything, † Hansen wrote in a New York Times publication, â€Å" it will be amusement over for the ambiance. † ( SPOT, 2014 ) There are contentions that the grapevine will be a biological calamity to boot exaggerate things. Unquestionably, the extraction of Canadian oil from pitch littorals in Alberta includes echt natural adulteration, and constructing the grapevine will in fact aid to back up this by conveying down the disbursals of transporting such mussy oil. Be that as it may the oil is by and large efficaciously being removed, and rather a spot of it is being taken to market via train. More too bad, trains, non at all similar grapevines, have an disposition sometimes to bust up and split into fires. In 2013, more oil was spilled from rail cars in the United States than in the past four decennaries joined. Without whatever other activity to maintain the abuse of Canadian oil, a grapevine might at any rate better guarantee the extricated oil and the country through which it is transported. ( Publications, 2015 ) At this minute when ambiance activity is more sincere than any other clip in recent memory, piecing this grapevine would be a venture into a past instead than a motion into a clean verve hereafter. Cornerstone XL would talk to a long draw responsibility to the development of hazardous pitch littorals oil when we have to be seting resources into sheltered, renewable wellheads of verve. ( Digest, 2015 ) The whooping Crane is one of America ‘s most noteworthy and jeopardized species ; merely around 214 stayed in the natural state in 2005. The thin, ephemeral winged animal dwells merely in North America and voyages 2,400 stat mis from Texas to focal Canada every twelvemonth. The electrical overseas telegrams for KXL would slit specifically through the whooping Crane ‘s staying 170-mile broad motion passageway, and in Nebraska, about the whole grapevine class will be built inside this passageway. The issue with the project is that it has turned into a political unfavorable judgment. Although it’s non comparable to more built-in issues, for illustration, migration alteration, or making battling the Islamic State, this one is reasonably unsophisticated and the separating lines are clear. Republicans can accordingly use it to carry the president for his collected inability to do employments, without raging anyone or demoing up the clefts in their degage alliance. Plants Cited Council, National Resources Defence.Keystone Grapevine. 2015. Article. lt ; hypertext transfer protocol: //www.nrdc.org/energy/keystone-pipeline/ gt ; . D.K, The Economist.Keystone xl and president veto. 25 Februaury 2015. lt ; hypertext transfer protocol: //www.economist.com/blogs/democracyinamerica/2015/02/keystone-xl-and-presidents-veto gt ; . Digest, Congressional. â€Å" Environmental Analysis of the Keystone XL Project Potential for Oil Spills From the. †Congressional Digest( 2015 ) . Publications, ACS.Environmental Science and Technology. 2015. pdf. lt ; hypertext transfer protocol: //pubs.acs.org/doi/ipdf/10.1021/es303238z gt ; . SPOT, Burd L. A ; RESTO. â€Å" The Keystone XL Pipeline: Improper Reliance on Weak. †Journal Of Environmental Law And( 2014 ) . Document. How to cite Impacts of Keystone XL Pipeline on Environment, Essay examples

Friday, December 6, 2019

Topic Engagement and Participation

Question: Discuss about theTopic Engagement and Participation. Answer: Introduction: The blog enteries has been written on topic managing for quality and performance excellence. The case study mentioned in book applying process improvement tools to an order fulfillment process has been used to make suitable references in discussion and comments section. The blog entries are self generated, however they are linked to the process improvement tools and managing quality. The comments and discussion section of the report identifies some points about the topic and it is linked with key issues discussed in case study of applying process improvement tools to an order fulfillment process. The comments and discussion has been made on the basis of Aim privacy policy. The comments have been discussed with consideration of topic. 4 self generated blog entries and 4 comments and discussion section for each has been done in the assignment. The references have been shown at the end of the document. Blog Enteries Quality Management and Customer Satisfaction According to the Snee Hoerl (2003), customer satisfaction is not associated with objective statistics but it is more an attitude or feeling. Customer satisfaction increases the buy more frequently and buy more options where a successful purchase improves the cash flow only. The major goal of quality management team in an organisation is customer satisfaction. Customer satisfaction is one of the major goal of an organisation because if there customers are not satified the organisation will not able to survive in the market. Customer satifaction comes in various forms, the one is asssociated with quality of product and its usability over the process and other one is associated with delievery of services. In case of product order fulfillment also comes with services in few cases such as in case of automotive car parts distribution, services would be considered the most important aspect of customer satisfaction. If a distrubution center is not able to delever the automotive parts on tim e then it would directly impact the quality of service of organisation. Comments And Discussion It is true that customer satisfaction is not always associated with product quality sometime it is associated with quality of services comes along with product. As per the case study of applying process improvement tools to an order fulfilement process, the branded automatice parts were deleivered by the distributor whose quality is signified to the consumers but how it is served to the customers makes the difference. But the question is only customer satisfaction is the goal of quality management? According to Brennan (2011), Only customer satisfaction is not the only goal of qaulity management, instead it is associated with company goals as well such as reduced operating cost Best Process Improvement Tools for order Fulfillment Process An order fulfillment process is the key to provide quality services to its customers. The quality of services in an organisation depends on this process only, if the process is not effective and efficient then it will effect quality further customer satisfaction and organisations cash flow as well. There are several tools that can be used to improve order fulfillment process such as Pareto chart, DMAIC model, Cause and effect diagram etc. A pareto chart is a vertical bar graph that helps to determine the problems need attention as the taller bar shows the variables that have maximum impact over the process. Pareto chart is based on Pareto principal who maintains 80% of the output and 20% of input. Pareto is also known as basic tool for controlling quality (Jeston and Nelis, 2006). The DMAIC model is most common six sigma approach in improving order fulfillment process, the model has 5 phases: define measure, analyze, improve and control. The cause and effect diagram is a tool that is used to analyze what are the cause and effects of a problem on order fulfillment process. The best six sigma approaches DMAIC because it is a complete framework to improve the order fulfillment process rather than just being an analysis tool. Comments and Discussion In addition to process improvement tools creative problem solving is also eseential to improvise order fulfillment process. The process improvement tools that has been disucssed in above posts are the basic tools. The cause and effects tool is the best tool to identify the creative solution. A text book solution is a non-creative solution. The case study of Applying process improvement tools to an order fulfillment process shows how automative parts distributor applied creative problem solving in study of demining cycle by going through a brainstorming session with internal stakeholders (Evans et al., 2008). Define-Measure-Analyse-Improve- Control (DMAIC Model) and Demining Cycle to Improve Order Fulfilment Process DMAIC model is based on 5 improvement steps: define, measure, analyze, improve and control. The define is the initial step where leader needs to define the current situation as well objectives of the improvement. After define stage the next step is measure where activities are measured on the basis of time and cost. Each and every activity in the order process is measured for time. Once each and every activity is measured on the basis of the time and cost the next step is improvisation. At improve stage the activities taking maximum time and cost are planned to be improved. At this stage the solution of the problem is identified. The final step of the model is control where activities changes for improvisation are controlled on the basis of set objectives (Wisner and Stanley, 2008). Demining cycle includes four stages: plan, study, do and Act. At stage of plan the situation is critically analyzed, after that relevant study to sort out the problem is conducted in order to find the best solution for the situation. The act is the last stage where planned solution is implemented (Adam, 2003). According to the case study published in Managing for quality and performance excellence the problem that was identified in order fulfillment process of the organization was associated with picking time that was because of small carts. The problem was identified at first stage and brainstorming was used to study and determine solution which was then implemented by the team. The case study shows that team has worked on DMAIC model. Comment and Discussion A best implementation of DMAIC model has been seen in book Managing for quality and performance excellence The manger identified why deliveries get delayed and which activity takes the maximum time and the measured average time of these activities and utilized creative problem solving to determine solution that was long cart to reduce picking time. How Activity Delays Affects the Order Fulfillment Process and its Quality In an order fulfillment process time and cost required by the activities plays an essential role as it defines the effectiveness and efficiency of the process. The improvement in process is always associated with activity time and cost. Activity delays in order fulfillment process affect the customer satisfaction which is one of the major concerns of an organization. There are so many impacts of delayed activity on organization such as additional operational cost, quality improvement analysis cost as the company need to carry out DMAIC activities which increases the cost (Evans et al., 2008). The internal and external customers of the organization are also impacted with such activity delays (Cumberlidge, 2007). The internal customer of the organization is employees who are running the operations and these delays can affect their working and performance as well. On other side external customers satisfaction is badly impacted by such delays as happened in case of applying process improvement tools to an order fulfillment process mentioned in Managing for quality and performance excellence. Comment and Discussion The activities as cause of delay can be anyone but the impact of activity would be same on organization. The difference will be improving and controlling stage of the DMAIC model. The solution will be different if packaging time is the core reason of delay instead of picking time. And its true that its impact on organization will be increase cost, lost customers and loss in profit. References Snee, R. Hoerl, R. (2003). Leading Six Sigma. Upper Saddle River, NJ: Financial Times Prentice Hall. Brennan, L. (2011). Operations management. New York: McGraw-Hill. Jeston, J. Nelis, J. (2006). Business process management. Burlington, MA: Butterworth-Heinemann. Wisner, J. Stanley, L. (2008). Process management. Mason, OH: Thomson South-Western. Snack, N. et al. (2006).Operations and Process Management: Principles and practice for Kanji, G. Wallace, W. (2000). Business excellence through customer satisfaction. Total Quality Management, 11(7), 979-998. https://dx.doi.org/10.1080/09544120050135515 Evans, J., Lindsay, W., Evans, J. (2008). Managing for quality and performance excellence. Mason, OH: Thomson/South-Western. Adams, W.C. et al. (2003).Six Sigma Deployments.Boston: Butterworth-Heinemann. Cumberlidge, M. (2007). Business process management with JBoss jBPM. Birmingham, U.K.: Packt Publ.